A woman sits at a front desk and talks on a telephone in front of a sign that reads "BW Parkview Apartments." The woman wears a tan trench coat. A purse is on the desk to her left. The desk is light-colored with a wood-grain top and a white semi-circle around the front. Behind the desk is a horizontal wood pattern. The background is white with a rectangular sign. The camera zooms out slightly during the video.