The video shows a city street scene. A woman walks briskly past the camera, looking at her phone. She is wearing a dark coat, light top, dark pants, and light-colored boots, carrying a blue bag. After she passes, the camera pans to show two men walking in the same direction. They are both dressed in jackets and pants. An "Apple Support" sign is visible on a building above them. The street has a distinctive pattern of light-colored rectangles on the gray sidewalk. Some buildings have closed metal shutters. The sky is visible in the background, suggesting it is a sunny day. A few other people and vehicles can be seen further down the street.