Privacy Policy
Last updated: June 2025
1. Introduction
Collective Memory (“we”, “us”, or “our”) operates the Collective Memory platform, including the website at collectivememory.ai and the mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
Account Information: When you create an account, we collect your email address, display name, and optional profile photo.
Content Data: Photos, videos, and text you upload, along with associated metadata such as geolocation, timestamps, and device information.
Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, features used, and session duration.
3. How We Use Your Information
We use the information we collect to provide and improve our services, personalize your experience, communicate with you about updates and features, ensure platform safety and integrity, and comply with legal obligations. We do not sell your personal information to third parties.
4. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand usage patterns and improve our services. You can control cookie preferences through your browser settings.
5. Third-Party Services
We use trusted third-party services for hosting (Google Cloud Platform, Cloudflare), authentication (Firebase Authentication), analytics, and content delivery. These providers have their own privacy policies governing the use of your information.
6. Data Retention
We retain your account information for as long as your account is active. Content you upload remains on the platform unless you request its deletion. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict certain processing; request data portability; and withdraw consent. To exercise these rights, please contact us at contact@collectivememory.ai.
8. Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, regular security assessments, and access controls. However, no method of electronic transmission or storage is 100% secure.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@collectivememory.ai.